He discusses how an encounter with a young couple whose baby needed to be delivered early made him realise that, even if he empathises with a patient or has a lot in common with them, he cannot assume they have the same vocabulary as him.

Nicolai says, while it is important for medical professionals to explain diagnosis and treatment options to patients, it is equally, if not more, important to ensure they understood what it is being said to them.

Read the blog here: kevinmd.com

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