PIF services support quality improvement in health information and support.

Services

PIF Ask the Membership

The PIF Ask the Membership service allows PIF members to tap into the expertise and experience of colleagues and peers. It allows members to learn from one another, saves time and prevents reinventing the wheel.

How we can help

The PIF TICK

The PIF TICK is the UK's independently-assessed quality mark for trusted health information.

Read More

The Perfect Patient Information Journey

Seven steps to ensure patients get the right health information at the right time.

Read More

The Sounding Board

The PIF Sounding Board is a sense-checking and peer-review service for organisations producing health information for patients and the public.

Find out more

Become a PIF member today

Join us

The latest from PIF

Webinar: NHS new hospitals programme – patient and public involvement

Published:
8th December 2023

This webinar was an opportunity for our members to understand patient and public involvement to support the NHS new hospital programme.

Read More

PIF Webinar: AI in health information

Published:
15th November 2023

View the recording and slides from our webinar exploring the health information challenges and opportunities presented by Artificial Intelligence (AI).

Read More

Webinar: Engaging with seldom-heard groups

Published:
1st November 2023

How to engage under-represented people in health information.

Read More

PIF TICK Webinar: Information Assessments

Published:
19th September 2023

Introducing the PIF TICK Information Assessments.

Read More

Health literacy matters

Published:
14th June 2023

Designed in response to member demand, our one-page infographic makes the case for the development of health literate information. It was the first in our series on health information matters.

Read More

Recent webinar: Introduction to content design

Published:
12th June 2023

View the recording and slides from our recent webinar on content design in health information and how it aligns with the PIF TICK.

Read More

YouTube Health – Best practices / Health Shelf Q&A

Published:
7th June 2023

Slides and key learnings from our hybrid member event on health information video best practice. A recording from our Q&A on applying for the Health Shelf is also available here.

Read More

Fair Market Value Survey Findings

Published:
19th April 2023

The survey of patient organisations by PIF, NRAS and Cancer 52 found inconsistencies in payment rates and support for the development of a patient organisation 'rate card’.

Read More

Working in partnerships on medicines information

Published:
21st April 2023

This webinar looks at how patient organisations and the pharmaceutical industry can work together to meet the needs of the public within tight regulatory frameworks. We also shared findings from a joint survey between PIF, NRAS and Cancer 52 on fair…

Read More

Webinar: Health inequalities / Health and digital literacy survey results

Published:
27th March 2023

During this webinar, we shared results from our Health and Digital Literacy survey and examples of good practice. Speakers include Guy's and St Thomas' NHS Trust, Groundswell and the Hepatitis C Trust.

Read More

Online workshop: Editing health information

When:
10th June 2024
Where:
Virtual

One day workshop to sub-editing, proofreading and managing copy reviews. Ideal for those managing teams or co-ordinating feedback from reviewers, or anyone who has previously completed our Writing Health Information Workshop.

Book Now

WHO launches toolkit to tackle misinformation

Published:
27th October 2022
Read More

Inclusive language matters

Published:
30th June 2022

One size does not fit all when it comes to health and care information. Our Inclusive Language Matters poster is intended to be a quick reference to help…

Read More

Translating health information

Published:
13th June 2022

This guide provides practical support for translating health information, including tips on overcoming key challenges and links to useful resources.

Read More

Using plain language in health information – a quick guide

Published:
17th May 2022

A quick guide to using plain language in health information, including top tips, tools and data to help you make the case of health-literacy friendly…

Read More

Webinar: Evaluating the impact of health information

Published:
22nd February 2022

This webinar discusses evaluating the impact of health information and the launch of phase 3 of the Perfect Patient Information Journey report.

Read More

Posters

View our collection of posters from our Health Information Matters Poster series including our brand new posters on inclusive language and accessibility.

Read More

Maternity Decisions Survey: Being Induced – Main Findings and Recommendations

Published:
14th December 2021

View and download the main findings and recommendations of our survey on maternity decisions.

Read More

Communicating benefits, risks and uncertainties

Published:
1st November 2021

The 2021 updated guide highlights a range of approaches and tools for unbiased communication of benefits, risks and uncertainties to patients.

Read More

Finding and referencing evidence sources

Published:
20th October 2021

View the 2023 update. This guide will help you understand the different sources of evidence available to support the information you are producing.

Read More

Be the change

Published:
6th December 2023

National Voices has issued a new guide on how to tackle racial inequalities in health and care charities.

Read More

Webinar: How social media can optimise health information

Published:
17th November 2021

Free member-only webinar discussing how social media can optimise health information with speakers from PIF, ORCHA, One Vision Health, Tommy's and Coppafeel!.…

Read More

Webinar: Managing health information translations

Published:
1st October 2021

Free member-only webinar around managing health information translations with speakers from University Hospitals Leicester NHS Trust, Association of Translation…

Read More

Health and Digital Literacy Survey 2019/20

Published:
5th October 2020

Download the Full Report and Main Findings and Recommendations from PIF's 2019/20 Health and Digital Literacy Survey.

Read More

Webinar: The PIF TICK application and assessment process

Published:
15th June 2020

View the recording and presentation slides from our recent webinar on the application and assessment process of the PIF TICK with our Quality Mark Manager…

Read More