Our People

Sue is Chief Executive of Scleroderma and Raynaud's UK. 

Sue has more than 25 years’ experience in senior leadership roles in the private, public and voluntary sector. 

Anne has over 25 years’ experience within the pharmaceutical industry and now runs her own consultancy business. 

With over 10 years’ experience as a board member, she brings a wealth of experience in setting strategy and delivering measurable improvement in outcomes.

After a career in manufacturing and international sales, Graham put his business and management skills to use in the public and charity sectors. 

Jacquie is Director National System Transformation Group at NHS England. 

She has 20 years experience supporting health and social care teams to improve the quality of services.

Nicole joined PIF in 2009 and became Head of Operations in January 2018. Nicole is responsible for member services, finance, events and quality.  Nicole was previously Patient Involvement Manager at the Royal College of Physicians.

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Sophie joined PIF in February 2018. Sophie is responsible for strategy, policy and partnerships. She was formerly MD of Oyster Healthcare Communications, a specialist patient communications agency.

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Dan joined PIF in early 2020 to launch the new health information quality mark scheme. Dan has more than a decade of experience working with charities and the NHS.

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Chiara is accountable for the delivery of patient information and support as well as funding NHS posts, and developing clinical and supportive care pathways for patients before and after transplant, including palliative and end-of-life care.

Enid is currently Clinical Lead for nhs.uk (NHS Choices). Within this role she is responsible for the governance processes and assurance to ensure the website content and information remains current, safe and effective.

Gary has worked in a variety of roles in the information, research, public policy and programme development departments and the NHS. In 2013 he joined the Information and Support Department at Macmillan Cancer Support as an Improvement Adviser, working with cancer information and support services across the UK.

Joanna has been working at the NHS Wales Informatics Service since 2008. In September 2016 she began work to develop an interactive digital patient portal to access information and resources from NHS Wales, and a personalised patient platform.

Kate has almost 20 years’ experience working with people with long-term conditions to help empower them to make informed choices about their health and lifestyle. She has extensive experience of involving service users in the development of information.

At Salisbury Hospital, Katrina works for the Quality Directorate where she has raised the profile of patient information throughout the trust, devising a rigorous quality assurance process for patient information.

Knut is a practising GP in Bristol, author of 'Diagnosing Your Health Symptoms for Dummies' and interim CEO of the Self Care Forum. He believes in using mobile technology to make relevant, reliable and reassuring health information easily available for everyone.

Linda is a pharmacist by training, but has spent 25 years working in healthcare marketing and communications for various pharmaceutical and nutritional companies and healthcare communication agencies.

Louise is a freelance writer and editor specialising in life sciences, health and illness. She has a degree in biochemistry and over 20 years' experience working for publishers, charities, drugs companies and communications agencies.

Sarah has worked in consumer health information since 2000. She is currently a librarian in a Mental Health Hospital, specialising in mental health information but also supporting the trust and the local community with health promotion on all aspects of health and well being.