Managing false information in health emergencies

The World Health Organization (WHO) has published a toolkit for managing false information in health emergencies.

It includes five phases of false information management: signal detection, verification, risk assessment, response design and outreach.

The response design phase includes how to develop effective response messages, debunking as a reactive response technique and prebunking as a proactive response.

Access the full toolkit via the WHO website here.

Explaining health data policy

Understanding Patient Data has published a new webpage to explain how policies and legislation impact patient data.

The public-facing site includes short definitions and links to further resources.

View the Understanding Patient Data page here.

Review of mental health care in England

PIF member The King's Fund has published a ‘360-degree’ review of mental health care in England. 

It includes key data and expert insight in nine core areas including quality and patient experience, services for children and young people and inequalities.

Access the full report via The King's Fund website here.

Accessing Long Covid services in Scotland

The ALLIANCE has published a report into accessing Long Covid services in Scotland following concerns about people disengaging from services.

Key findings include:

  • The symptoms of Long Covid are often severe and unpredictable
  • Many respondents had experienced symptoms for a number of years
  • Positive experiences were largely centred around relationships with healthcare professionals
  • The overall experience of accessing care has been negative

A number of respondents said they felt there are no Long Covid specific services to disengage from. 

Download the full report via the ALLIANCE website here.

Patient experiences of diagnostic services

A report by PIF member the Patients Association analyses the opinions and experiences of more than 1,000 NHS patients on diagnostic testing services.

Key findings include:

  • 9 in 10 want testing capacity to be invested in over the coming years so patients can receive tests and diagnosis more quickly
  • 6 in 10 would consider paying for tests if they faced a long wait on the NHS
  • 9 in 10 want a realistic timeline for receiving results
  • More than 3 in 10 say their physical or mental health declined while waiting for tests

The Patients Association is hosting a webinar on 5 March to explore the findings of this report. Register for the free event here.

Read more about the results via the Patients Association website here.

Free digital maturity toolkit

AbilityNet is promoting its free Digital Accessibility Maturity Model (DAMM).

The toolkit is designed to help users understand how well their organisation is performing on digital accessibility.

Download the free toolkit via the AbilityNet website here.