
Sign the Health and Digital Literacy Charter
Following the publication of our regular Health and Digital Literacy Surveys, we are asking health information providers across the UK to sign a charter showing their commitment to health and digital literacy.
Our recent surveys show some progress has been made. The number of organisations providing information for those with low literacy or numeracy increased from just over 3 in 10 in 2013 to 6 in 10 in 2019. The number of organisations with a health literacy strategy in place increased from 1 in 10 in 2019 to 3 in 10 in 2022. In 2022, 8 in 10 organisations said they considered the equalities impact of digital tools compared to 5 in 10 in 2019. However, more work needs to be done.
One of our key recommendations is that organisations producing health information should aspire to become 'health and digital literacy friendly' to help tackle health inequalities.
By signing the charter below you are saying you aspire to make it easier for people to navigate, understand, and use information and services to take care of their health by:
- Using clear verbal, written or digital communication.
- Creating easy-to-use digital tools, websites, printed information and premises.
- Involving users in the development of information as routine and inviting feedback.
- Training staff in health literacy.
- Considering digital exclusion and equalities impact when introducing new resources.
Sign here

Health and Digital Literacy Open Letter
A call for leaders across the health sector to join us and ensure their organisations are health and digital literacy friendly.
PIF health and digital literacy open letter
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Health literacy checklist
Download our simple checklist to help you check how health-literacy friendly your materials are.
Health literacy checklist