Health and digital literacy survey people graphic

Sign the Health and Digital Literacy Charter

Following the publication of our regular Health and Digital Literacy Surveys, we are asking health information providers across the UK to sign a charter showing their commitment to health and digital literacy.  

Our recent surveys show some progress has been made. The number of organisations providing information for those with low literacy or numeracy increased from just over 3 in 10 in 2013 to 6 in 10 in 2019. The number of organisations with a health literacy strategy in place increased from 1 in 10 in 2019 to 3 in 10 in 2022. In 2022, 8 in 10 organisations said they considered the equalities impact of digital tools compared to 5 in 10 in 2019. However, more work needs to be done.

One of our key recommendations is that organisations producing health information should aspire to become 'health and digital literacy friendly' to help tackle health inequalities.

By signing the charter below you are saying you aspire to make it easier for people to navigate, understand, and use information and services to take care of their health by:

  • Using clear verbal, written or digital communication.
  • Creating easy-to-use digital tools, websites, printed information and premises.
  • Involving users in the development of information as routine and inviting feedback.
  • Training staff in health literacy.  
  • Considering digital exclusion and equalities impact when introducing new resources.

Sign here

Please provide your details to register for this event

Five points to being health and digital literacy friendly

Health and Digital Literacy Open Letter

A call for leaders across the health sector to join us and ensure their organisations are health and digital literacy friendly.

The following organisations have signed the Health and Digital Literacy Charter

A

  • ALBOS UK
  • ALK Positive UK
  • Alzheimer's Research UK
  • Anthony Nolan
  • Arthurs Place CIC
  • Ashford and St Peter's NHS Foundation Trust
  • AskAwayHealth
  • Atlas Translation
  • Avert
  • Avon & Wiltshire Mental Health Partnership NHS Trust
  • Axolotl Associates

B

  • Birth Companions
  • Bliss
  • Bowel Cancer UK
  • Brain and Spine Foundation
  • Breast Cancer Now
  • Bupa UK

C

  • Cancer Research UK
  • Children's Cancer and Leukaemia Group (CCLG)
  • Chronic Lymphocytic Leukaemia Support Association
  • Clarity Informatics Limited
  • Cognitant Group
  • COUCH Health
  • Crohn's & Colitis UK
  • Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
  • Cuttsy+Cuttsy

D

  • Diabetes Research & Wellness Foundation
  • Diabetes UK
  • Diabetes-cutmyrisks.co.uk Ltd.
  • Dorset CCG NHS Foundation Trust

E

  • EIDO Systems International Ltd.
  • ENT UK
  • Expert Self Care Ltd.

F

  • First Steps ED
  • FTWW: Fair Treatment for the Women of Wales

G

  • Global Health Literacy Academy
  • Grace Kelly Childhood Cancer Trust
  • Grandad London
  • Guy's and St. Thomas' NHS Foundation Trust

H

  • Hampshire Hospitals NHS Foundation Trust
  • HCI.digital
  • Health Bytes
  • Health Heard
  • Health Information For All
  • Healthcare Communication Matters
  • HFEA
  • Human Fertilisation and Embryology Authority
  • The Hypermobility Syndromes Association

I

  • InnerCircle
  • Institute of Genetics and Cancer, University of Edinburgh

J

  • Jet Doc
  • Jo's Cervical Cancer Trust

K

  • Kidney Care UK

L

  • Laser Eye Surgery Hub
  • Leadership for Social Change
  • Leeds Teaching Hospitals NHS Trust
  • L-W-O Community
  • Lymphoma Action

M

  • Macmillan
  • Marie Curie
  • Maristan
  • The Migraine Trust
  • MindWell
  • Motor Neurone Disease Association
  • MD Healthcare
  • MSD
  • MS Society
  • Myeloma UK

N

  • Neil Betteridge Association
  • Neurotastic
  • North Cumbria Integrated Care NHS Foundation Trust
  • NRAS
  • Nucleus Global

O

  • Oxford PharmaGenesis

P

  • Pancreatic Cancer UK
  • Parkinson's UK
  • Partnerships in Health Information
  • Patient Safety Learning
  • PoTs UK
  • Power of Words
  • Public Health England NDRS
  • PrescQIPP C.I.C
  • Primrose Centre
  • Prostate Cancer UK
  • Psoriasis Action

Q

  • QS&PC

R

  • Reaching People (Leicestershire Voluntary Sector Resource Agency
  • Royal National Institute of Blind people
  • Royal College of Anaesthetists

S

  • The Salve Health Ltd
  • The Scar Free Foundation
  • Scleroderma & Raynaud's UK
  • Sherwood Forest Hospitals NHS Foundation Trust
  • Stories for Health

T

  • Tango2UK
  • Target Ovarian Cancer
  • Thomas Editing
  • Thrive Agency
  • Tommy's

U

  • University College London Hospitals
  • University of Winchester
  • University Federal of ParanĂ¡
  • University Hospitals Coventry & Warwickshire NHS Trust
  • UK Paruresis Trust
  • UK PIPS

V

  • Versus Arthritis
  • Vicky Burman Communications Ltd.

W

  • Wallace Health
  • Welfare Scotland
  • West London NHS
  • World Cancer Research Fund

X

  • Xploro.health

Y

  • Your Trusted Squad

Z

  
General cover image

Health literacy checklist

Download our simple checklist to help you check how health-literacy friendly your materials are.