Patient consultation is key when creating health information. Whether you are running online events, focus groups or larger feedback sessions, effective facilitation is crucial. This session explores how to run effective facilitation sessions with a range of users. It is packed with top tips, examples of good practice and real-world experience from our expert team. The session also includes group activities.

Key topics 

  • The role of a facilitator.
  • Planning to facilitate.
  • Building a discussion guide.
  • Delivering the session.
  • Generating engagement.
  • Summaries and reporting.

What you'll gain

This session is intended for health information creators who want to engage users in a meaningful and productive way. At the end of this training you will:

  • Be equipped with practical skills to run effective facilitation.
  • Have greater confidence handling difficult situations and sensitive issues.
  • Understand how to use a range of facilitation techniques to meet different participant needs.

Book now

Book your place using the form below. If you are a PIF member please login before payment to claim your member price.

Book before 31 December, 2026, to get your 2027 training at this year's prices.

CPD Accredited course logo

This training course has been accredited by the CPD Standards Board

Delegates who attend both mornings of this course will gain 3.5 hours towards their Continuing Professional Development. CPD Standards Board accredited courses are recognised by a wide range of professional bodies. PIF members have told us they want their skills and expertise to be formally recognised. Accrediting our training is designed to help meet this need.

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