Writing Health Information Workshop

This training workshop is for anyone who wants to learn about writing health information.

This event has been postponed to the end of May / early June. We are sorry for any inconvenience caused and will confirm a new date as soon as possible.

On Tuesday 24 March 2020, the Patient Information Forum will be holding a training workshop for people who want to learn to write health information.

Numbers for this workshop are deliberately being kept low to maximise learning.  There are only 30 places available, so please book early. 

Delegate fees for the workshop are as follows: 

  • £250+VAT for PIF members (PIF members should login to the website to see the PIF member rate)
  • £350+VAT for non-PIF members


09.30am – 10am Registration, refreshments and networking

10am – 10.20am Icebreaker

10.20am – 10.40am Feedback from task 

10.40am – 11.45am Writing in plain English

  • Readability
  • Use of plain English
  • Word economy
  • Use of active voice

11.45am – 12pm Refreshment break

12pm – 1pm Structuring your information

  • Use of headlines and intros
  • Using news, blog and feature tools for health information
  • Writing for different mediums – print/web, mobile/desktop
  • Importance of sub-heads and pull quotes

1pm – 1.45pm LUNCH

1.45pm – 3pm Patient voice

  • Interviewing skills, sign off and consent
  • Using the patient voice – role of case studies and patient stories
  • Involving users and user testing to check clarity, understanding and tone

3pm – 3.15pm Refreshment break

3.15pm – 4.15pm Evidence and risk

  • Working with evidence – reliable sources, hierarchies of evidence
  • Risk communication
  • Fact checking/referencing
  • Working with medical advisors to ensure accuracy

4.15pm – 4.30pm Sum up and close