What is your current role and what do you enjoy about it?
I’m the editorial and content officer for the British Lung Foundation. I help to create, review and edit our health information, as well as other content like blogs and newsletters. I enjoy the variety of work and being able to use lots of editorial skills, plus I get to talk to our fascinating supporters on a regular basis.
What is the key area you are working on at the moment?
I’ve just finished reviewing our information about rare lung conditions. This involved completely updating the information – with the help of clinical experts and feedback from people living with the conditions. This time, we expanded the information to give more of an overview of each condition and to cover key questions people have. We regularly update all our health information, so when one review comes to an end there will always be lots more on the go!
What’s the best bit about working in health information?
I like knowing that the work I create can have a positive impact on someone’s life. We get some really good feedback on our health information and how it’s helped people understand their condition, or families and friends who wanted to learn more. It’s nice knowing that I’m part of this.
What do you find useful about being a PIF member?
I’ve been to 3 of the PIF workshops and found them all really useful. I’m new to the charity sector (I started at the beginning of this year) and these sessions were all so helpful in covering the basics of writing health information as well as more complex issues. It’s also a great way to meet other people within the sector, and hear about their experiences. It’s reassuring to know we face the same sort of challenges.
What top tip do you have to share on health information?
It’s easy to forget when you write health information for a living, but not everyone has the same level of understanding as yourself. If I think something is too complex, I find it helpful to break the sentences down and always have someone else read it through as well.