What is your current role and what do you enjoy about it?

In my role as Publishing Editor at Diabetes Research & Wellness Foundation I am responsible for producing the charity’s monthly newsletter, series of information leaflets and online news content.

I enjoy the fast-paced nature of the work as there is no shortage of developments to feature. In addition to creative aspects of editing page layouts.

What is the key area you are working on at the moment?

In addition to producing our regular content, as with everyone else in the sector, we have been adapting to the challenges faced by the ongoing COVID-19 pandemic and attempting to inform our audience of all the latest developments and guidelines for staying safe and well for people living with diabetes.

What’s your biggest health information challenge?

Making sure all published material is reviewed regularly and kept up to date with latest references and recommended health guidelines.

How can PIF members help you meet that challenge?

If you have a query about any area of work PIF members can be available to discuss any possible solutions based on their own experience.

What’s the best thing about working in health information?

Working to help educate and inform people on positive ways to manage a health condition.

Why did you join PIF?

Working in producing healthcare information for a charity you do not always work in a large team – so the PIF membership provides plenty of content, forums and events that enable engagement with what colleagues producing similar work are doing. 

We are also in the process of reviewing the processes criteria for the PIF TICK quality mark.

What do you find useful about being a PIF member?

Keeping up to speed with methods of producing health information and refreshing and updating knowledge and skills at training courses and events.

How do you ensure your health information is of the best possible quality?

We have rigorous processes in place to ensure our information meets a certain criteria according to our editorial guidelines. 

In addition to having all medical information subject to peer review by medical experts and people living with diabetes ahead of publication, to make sure it is as reliable, accurate, trustworthy and accessible as possible.

What top tip do you have to share on health information?

Read everything through before publication. And then read it again.

What was your lightbulb moment in health information?

It is not your job to be a medical expert if you can make complicated jargon accessible to others to understand from reliable sources.